If you have purchased a two way radio from us and it is within the warranty time frame, then you may be able to claim against the warranty provided.
Warranty Process
Fill out a form below
If your warranty is valid, we will provide a return number and details of where to send the faulty item(s)
The warranty centre will confirm if the item(s) are faulty.
If it is, then a replacement will be sent back at no charge to you, as it’s a warranty replacement.
If the warranty centre have no stock, we will advise you of this and the ETA of new units, or if we have no ETA we would offer a warranty credit for the value you paid originally.
If the unit was purchased within the last 30 days, this would be an ‘out of box failure’ and we would send out a replacement unit (pending stock levels) on a swap it service, collecting the faulty unit at the same time as delivering the new one.
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